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Frequently Asked Questions

Find answers to the most common questions about memberships, 24/7 access, and more.

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Membership

 

How do I become a member?

Joining the Plover YMCA is easy! You can become a member online here, stop by the Stevens Point Area YMCA, or contact our Member Services team at 715.342.2980 or info@spymca.org for assistance. We'll help you choose the membership that's right for you and get you started!

What membership options do you offer?

We offer a variety of membership options designed to meet the needs of individuals, couples, families, and seniors. Whether you're looking for a membership for yourself or your entire household, we have an option that's right for you.

Visit our Membership Rates page to view current membership types and pricing.

What's included with a membership?

Your YMCA membership includes much more than access to a fitness center.

Facility amenities and membership benefits include:

  • Wellness Center with cardio and strength equipment
  • Walking and running track
  • 4 pickleball courts
  • Turf training area
  • Private showers and bathrooms
  • Free adult and/or youth Wellness Center Orientation
  • Free WiFi
  • 24/7 Access to both the Plover YMCA and Stevens Point Area YMCA
  • YMCA360
  • Nationwide membership
  • Reduced program fees
Can I use both the Stevens Point Area YMCA and the Plover YMCA?

Yes! Your membership includes access to both the Stevens Point Area YMCA and the Plover YMCA.

Please note that members using the Plover YMCA must have an active 24/7 access key fob to enter the facility.

How do I cancel my membership?

If you need to cancel your membership, you can do so by logging into your account by clicking 'Join' on the menu located at the top of our website. You can also contact Member Services at 715.342.2980 or info@spymca.org. We encourage you to speak with us first, as there may be options that better meet your needs.

Are there joining fees?

Yes. Joiner fees can be found on our Membership Rates page or by contacting Member Services.

Is financial assistance available?

Yes! The YMCA believes everyone should have the opportunity to participate, regardless of financial circumstances. Through our Financial Assistance Program, qualifying individuals and families may receive reduced membership or program fees.

Applications are confidential and based on household income and financial need. Complete an application here.

Can I try the YMCA before joining?

We'd love to show you around! Contact us to schedule a tour and learn more about our facilities, programs, and membership options.

Does the Plover YMCA have a pool, basketball court, or child care?

No. The Plover YMCA does not include a pool, basketball court, or child care.

However, your 24/7 access key fob gives you access to both the Plover YMCA and the Stevens Point Area YMCA, where you can enjoy these amenities.

As a YMCA member, you'll also receive discounted member pricing on YMCA programs.

One membership gives you access to two YMCA locations, allowing you to enjoy the convenience of 24/7 access in Plover while taking advantage of the expanded amenities and programs available at the Stevens Point Area YMCA.

 

24/7 Access

 

Why is the Plover YMCA a 24/7 facility?

The Plover YMCA is designed to provide members with the flexibility to work out whenever it fits their schedule. Whether you're an early riser, work late, or prefer to exercise during off-peak hours, 24/7 access allows you to use the facility on your time.

Because the Plover YMCA operates as a 24/7 access facility, staff are on-site during designated hours only to to provide member services, tours, and support. To maintain a safe and secure environment, the building remains locked at all times. All members are required to use their personal 24/7 access key fob to enter the facility, including during staffed hours. Outside of staffed hours, members can continue to enjoy secure access to the facility anytime using their assigned key fob.

Do I need a key fob to enter the facility?

Yes. All members age 18 and older using the Plover YMCA are required to have their own personal 24/7 access key fob. Because the Plover YMCA operates as a 24/7 access facility, the building remains locked at all times. Members must use their assigned key fob to enter the facility during both staffed and unstaffed hours. Each key fob is linked to an individual member and helps ensure the safety, security, and integrity of our 24/7 access system.

Children under the age of 18 are not required to have their own key fob as long as they are entering the facility with their parent or legal guardian who has an active 24/7 access key fob. Youth may not use a parent or guardian's key fob to enter the facility on their own.

Can family members share one key fob?

No. Each adult member must have their own assigned key fob. Key fobs are linked to individual memberships and may not be shared or used by another person. This helps us maintain a safe and secure environment for everyone.

Children under the age of 18 are not required to have their own key fob as long as they are entering the facility with their parent or legal guardian who has an active 24/7 access key fob. Youth may not use a parent or guardian's key fob to enter the facility on their own.

Is the Plover YMCA staffed 24 hours a day?

No. The Plover YMCA offers 24/7 member access but has designated staffed hours. Members may continue using the facility outside of staffed hours by entering with their personal key fob.

Is there a fee for the 24/7 access key fob?

Yes. Because the Plover YMCA operates as a 24/7 access facility, every member using the Plover location is required to have their own personal 24/7 access key fob.

There is a one-time $20 key fob fee to issue your personal access key, as well as a $5 monthly 24/7 access fee. Your key fob provides secure access to the facility at any time, day or night, and helps us maintain a safe and secure environment for all members.

If your key fob is lost or damaged, a replacement fee may apply. Please contact Member Services for assistance.

I'm already a Stevens Point Area YMCA member. Can I use the Plover YMCA?

Yes. Active Stevens Point Area YMCA members are welcome to use the Plover YMCA. To access the Plover facility, you'll need to purchase a 24/7 access key fob if you do not already have one.

Your personal 24/7 access key fob provides secure entry to both the Plover YMCA and the Stevens Point Area YMCA, giving you the flexibility to work out at either location whenever it fits your schedule.

Please note that the Plover YMCA is a secure 24/7 access facility, so all members must use their assigned key fob to enter the building, including during staffed hours.